Account Help


Need help?
Call Larissa with any questions!

New Subsciption:

Once you successfully subscribe, you will immediately be redirected to our MY PROFILE page. Here you can immediately review your account and enter a new password. Your username will be the email you entered in the subscription form. You will also receive a confirmation email shortly after subscribing. You may easily change your password at any time from this page. Again, you will use the email address you subscribed with as your username.

Forgotten Password:

Please visit our Log In page. You can click the “Lost Password” link at the bottom of the page to send an automated email which will guide you through resetting your password.

Not Receiving Password Reset Email:

First, try checking your SPAM filters in your email account. It is rare, but sometimes email providers will mark these automated emails as spam and either filter them or block their delivery. You can also try white listing our email address (

Here is an example of some instructions from the web on how to do this.

If there are still issues, please feel free to reach out to Larissa @ or by calling 607-547-6103. She can quite easily help you retrieve and change your password, so don’t be afraid to ask!