Medicare Open Enrollment

Our concerns were heard.” The relief must have been palpable as Bassett Healthcare Network retiree Jan McGrath listened to a voice mail left by Bassett President and Chief Executive Officer Staci Thompson, MHA, FACMPE late Friday afternoon, December 6. Only hours before, McGrath was one of more than two dozen Bassett Healthcare Network retirees who met on Thursday, December 5 to discuss unexpected changes to their Medicare Supplemental Plan, when words like “disappointed,” “betrayed,” “angry” and “shocked” were used over…