After interviewing Council Members, department heads and other City Hall workers, consultants Jerry Faiella, Executive Director of the NYS City/County Managers Association, and Michael Ritchie, Senior Advisor, ICMA, determined that the next City Manager must be an enabler of staff development, an advocate for employees and a mentor. He also suggested that Council undergo additional training in the City Manager form of government, and offered to help with the search for the next City Manager. (Ian Austin/AllOTSEGO.com)