customer service

Column by James Dean Saving Main Street USA As a non-retail small business owner and an astute observer of Main Street USA, I have great sympathy for the economic struggles of Main Street USA storefront retailers. Main Street USA, and its storefront retail businesses, can define their communities desirability and quality of life, by whether they look bright, attractive, welcoming, thriving, and growing, or dusty, dark, stuck in time, just holding on, or dying. The centuries-old, only game in town,…