Skeptical Seward Had ‘Frank Talks’ With Frontier, PSC Senator Urges Constituents To Keep Complaints Coming Until Outages End MORRIS – State Sen. Jim Seward, R-Milford, today said he has received assurances from Frontier Communications and from John B. Rhodes, state Public Service Commission chairman, that frequent lengthy outages in telephone service in the Butternut Valley will be address. But he added, “the proof is in the pudding. I will remain vigilant and encourage constituents to keep me apprised of any…
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PSC To Public: If Frontier Fails, File A Complaint Company Spokesman: Morris Area Telephone Failures Not Systemic By JIM KEVLIN • Special to www.AllOTSEGO.com MORRIS – As of day’s end yesterday, Frontier Communications customers along Route 51 in Otsego County were “not experiencing any outages,” state Public Service Commission spokesman James Denn reported in an e-mail. However, if outages begin reoccurring, customers should alert Frontier and, “if repair is delayed or if the company is unresponsive,” they can file complaints with…
MORRIS CENTER OF PROBLEM Some Customers’ Phones Are Dead, Perhaps A Month As Repairs Fail, County 911 Chief Files Complaint Today With PUC By JIM KEVLIN • Special to www.AllOTSEGO.com COOPERSTOWN – County 911 Director Rob O’Brien today filed a complaint with the state Public Service Commission after “large pockets” of Frontier Communications’ landline telephone customers have been without service, some for weeks. Because there is no cell-phone service in parts of the Gilbertsville-Morris-New Lisbon corridor, many customers would be…
