MORRIS CENTER OF PROBLEM
As Repairs Fail, County 911 Chief
Files Complaint Today With PUC
By JIM KEVLIN • Special to www.AllOTSEGO.com
COOPERSTOWN – County 911 Director Rob O’Brien today filed a complaint with the state Public Service Commission after “large pockets” of Frontier Communications’ landline telephone customers have been without service, some for weeks.
Because there is no cell-phone service in parts of the Gilbertsville-Morris-New Lisbon corridor, many customers would be unable to communicate in case of fire or other emergency. Frontier, which also serves Unadilla, has 2,753 customers in Otsego County, but it was unclear how many had been affected.
“Some of these folks are talking about no telephone service for almost the entire month of December,” said O’Brien. “It’s mindboggling to me that this would go on in the year 12019 – People can’t count on reliable telephone service.