Letters to the Editor Bassett Responds As I frequently hear from our patients (many of whom are family, friends, and neighbors) it’s often difficult to schedule an appointment with Bassett. Not a day goes by that I don’t hear from a patient or family member about their challenging experience accessing care, and a recent editorial published by one of our community members in this newspaper really hit home. Long hold times, dropped calls, unreliable customer service, limited appointment availability, and…
Online home of The Freeman's Journal and Hometown Oneonta
Advertisement
please hold...
Letter from Jim Renckens Please Hold… After 2 years going silent to regroup their organizational strategies, under new CEO Tommy Ibrahim, and the Bassett Healthcare —“Your call is very important to us please stay on the line your call…”—Network is emerging with a legacy driven ad campaign. This new campaign—“This call is very important to us please stay on the…”—will highlight the accomplishments of its founder Dr. Mary Imogene Bassett, one ofthe first female medical directors in—“Your call is very…
