The Partial Observer by Patricia Nilsen

The Truth About Your NYSEG Bill

It has been a challenging time to make ends meet. There’s been an increase in the cost of your groceries, insurance, and, yes, even your utility bill. NYSEG cares about the people we serve, and we want to make sure that you can afford to keep the lights on at home.

That’s why I want to make this perfectly clear: NYSEG has not raised your delivery rate this winter.

I know you have questions, so let me explain.

NYSEG is highly regulated by the New York State Public Service Commission and tasked with safely and reliably delivering energy to your home through our wires, substations, and pipelines. However, we are also required to issue bills which include a major line item that we have no control over: supply.

While delivery costs have not changed since May 2024, as part of our 2023 agreement with the state, supply costs, which originate from third-party energy suppliers, have dramatically increased this winter. The daily supply rate has increased by more than 50 percent in many cases and in parts of the state, some customers have seen increases of 67 percent or higher.