News Briefs: May 2, 2023
NYSEG and RG&E to Offer Repayment Assistance
NEW YORK STATE—New York State Electric & Gas and Rochester Gas and Electric, subsidiaries of AVANGRID Inc., announced new assistance and repayment plans for customers on April 17. Pandemic-related and winter-season pauses on service disconnections have ended, as has the corporation’s late-payment charge suspension from last fall. Customers are encouraged to contact the companies’ service lines as soon as possible to learn about repayment options. NYSEG and RG&E have come under fire for billing and customer service errors. The New York Department of Public Services received so many complaints about the companies’ billing practices that it opened an investigation in December. Shortly thereafter, News10 ABC of Albany reported on NYSEG complaints in the Capital Region. Customers reported missing bills, payments and meter reading records, sudden surprise charges of thousands of dollars, and unreachable customer service lines. NYSEG and RG&E have indicated compliance with the investigation.
State, Counties To Offer Online Civil Service Exam for Corrections Officers
NEW YORK STATE—The state Department of Civil Service announced that 40 county civil service agencies will offer an online examination for corrections officer positions. For many counties, this will be the first time the test is offered online. There is a critical statewide shortage of qualified applicants for this public safety role. Candidates should apply for the exam before May 12 and complete it online from June 1-30. The state also offers an online corrections officer trainee exam for positions with New York State Department of Corrections and Community Supervision facilities. County sheriffs’ departments have an estimated 1,000 corrections officer openings across the state, and DOCCS has at least another 1,000. For the complete list of county positions available, visit https://www.cs.ny.gov/jobseeker/local/co-exam-list.cfm. The DOCCS list may be found at https://www.cs.ny.gov/testing/dec-instrument/cot-overview.cfm.
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