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Nurses, As Much As Tech,

Key To Healthcare Future 

Human contact is just as important to healthcare as technology, Fox Hospital CEO Jeff Joyner told the audience gathered for the "Nurses' Role in the Future of Healthcare" panel, part of today's Nursing Symposium at Hartwick College. With him is Betsy Tanner Wright, president, UPMC Chautauqua WCA Healthcare; Mark Webster, president and CEO, Cortland Regional Medical Center, and Hartwick College President Margaret Drugovich. (Ian Austin/AllOTSEGO.com)

By LIBBY CUDMORE • Special to www.ALLOTSEGO.com

ONEONTA – What may have felt like a major technological innovation may have been a misstep.

“Ten years ago, we put computers in every room, thinking it would speed up paperwork,” said Jeff Joyner, Fox Hospital president. “But what I see now is nurses with their backs to their patients. We’ve lost that human touch, and we need to figure out how to balance it, because we are going to be seeing people on their best days and on their worst.”

Joyner, alongside Mark Webster, Cortland Regional Medical Center president & CEO, and Betsy Tanner Wright President, UPMC Chautauqua WCA Healthcare in Jamestown, and herself a Hartwick College graduate, on “Nurses’ Role In the Future of Healthcare: A CEO’s Perspective,” part of the Hartwick College Nursing Symposium.

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