Several CNY Ice-Cream Outlets Close
ONEONTA – Patrons arrived at Friendly’s at Main Street and Walling Avenue this morning to find the store has closed.
“We apologize to disappointing you on this visit, but this location is now closed for business,” a sign posted on the door reads.
Friendly’s end locally appears to be part of Sunday’s closing of a number of outlets in the ice-cream-based chain across the region, including some around Syracuse and as far away at Buffalo.
In an email received a few moments ago, Friendly’s spokesman Hannah Arnold said, “Please note that employees were informed personally. (They did not learn from a sign.) The company is working to support them with opportunities at other locations or severance payments and other assistance.”
Masslive.com is reporting the Waltham-based company closed 14 restaurants in Upstate New York, three in Massachusetts, three in Connecticut, two in New Hampshire and one in Maine.
Following these actions, Friendly’s will have 77 corporate-owned restaurants and 97 franchisee-owned restaurants.
It quoted COO Dennis Pfaff saying he expects more restaurants to close as leases expire. The chain, he said, is shrinking its networked to fit market conditions and shedding stores that that are no longer in high-traffic shopping locations.